General counselling and psychology services provide a supportive and collaborative environment where you can discuss your concerns. Engaging in our service can help you clarify your situation, gain new perspectives and work towards change. We can support you to develop insights, generate solutions and consider choices in a non-judgmental environment and support you in linking with other mental health or self-help services.
Our services begin with an assessment and discussion with you in order to determine which of our services is the most appropriate for you and your circumstances. In addition, we take safety and wellbeing very seriously and will refer you, with your consent, to appropriate additional services that you may require, including telehealth appointments with a psychiatrist.
Types of issues addressed and services provided include:
Our clinicians have qualifications in nursing, counselling, social work and psychology. We work with a range of therapies to meet client needs and this may be on a one to one or group basis or a combination of both.
We work with people from 12 years and over and include all members of the community regardless of religion, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.
Counselling sessions last from 30 to 45 minutes. While some issues are resolved in a few sessions and the client is discharged, some can take longer.
The mental health and AOD teams are not able to provide service to people in crisis. If someone presents in crisis they will be directed to the local area Mental Health Service at Mildura Base Hospital.
To make an appointment drop in to our front reception or call 5022 5444 to arrange a suitable time to have an initial intake screening assessment.
Our mental health and AOD counselling service appointments are available Monday to Friday 8:30 to 4:30 pm.
For AOD services call ACSO on 1300 022 760 (Monday to Friday 9:00 to 5:00 pm to arrange an intake assessment or seek a referral from your GP.
Fees are set according to your circumstances and are generally small. For some programs there is no fee. When you call to make a time for an intake screening appointment we will discuss the fee structure and provide you a form to complete.